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For Companies Doing RM150M+ A Year Or With 200+ Staff

Enterprise Digital Marketing For Malaysian Companies, Written Down Before You Sign

A named team, a written delivery spec, reports in Google's numbers and your own CRM, and KPIs in your statement of work. For the marketing lead who has to take an agency through procurement.

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Brands That Have Worked With Us

  • Resorts World Sentosa
  • ComfortDelGro
  • SK Jewellery
  • Nanyang Technological University
  • PropNex
  • ERA Real Estate
  • IFS Capital
  • Hong Seh Group
  • EventX
  • Skinlycious
  • Seek Sophie
  • One Dollar Only
  • Windflower Florist
  • JustSwim
  • Casket Fairprice
  • Prince's Landscape
  • Yargay MCI
  • Oishi Pan Bakery
  • Tembusu Law
  • NinjaOS

As Featured In

The Services

What We Run For Enterprise Teams In Malaysia

Each service below has a page of its own, so your team can read the detail before the call. One account manager runs whichever of them you take.

For Procurement, Legal And Finance

Working With Your Procurement Team

What procurement, legal and finance usually ask an agency for, written down before they ask. What binds us is your signed agreement, so read it before you sign.

Who Does The Work, On Our Side And Yours

Before you sign: a strategist builds your plan

Your proposal carries the name of the strategist who prepared it.

After you sign: one named account manager

They own your outcome, run your onboarding, kickoff call and launch, and stay your day-to-day contact. Your client portal shows their name.

The handover, said out loud

Your strategist hands over to your account manager once you sign.

On your side

Access in week one, then about 8 working days of approvals before an SEO launch. After launch, a decision on each recommendation and a word with us before you rebuild or migrate the site. Unanswered recommendations and unannounced rebuilds pause the clock on the KPIs in your statement of work.

Reports in Google's numbers and your CRM

A written report every month. Search figures come from your own Search Console and analytics, ad figures from the ad platforms, and leads and revenue from your CRM. Never a dashboard only we can see.

Your ad accounts and your data

Ad accounts we create for you are yours, and so is the data in them, in your analytics and in your CRM. We work inside your accounts with the access you give us.

Personal data, in writing

Best Marketing Agency Pte Ltd handles personal data under Singapore's Personal Data Protection Act 2012. Where your customers are in Malaysia and you need terms under Malaysia's Personal Data Protection Act 2010 in the contract, send them before we draw it up.

Read our privacy policy

KPIs in your statement of work

The KPIs we answer for, where each one is measured and when it is checked are agreed with you and written into your statement of work before you sign.

Who invoices you

Best Marketing Agency Pte Ltd, a company registered in Singapore. It is not registered for Singapore GST, so no GST is added to what we invoice.

What The Contract Says, In Plain English

  1. Your invoice matches what you signed

    Each invoice is an exact copy of the pricing table in your signed contract. Anything beyond that table is quoted separately before it begins.

  2. Yours: the ad accounts

    Advertising accounts we create and manage for you remain your property. Unused media spend stays in your account.

  3. Yours: content and deliverables

    Landing pages, creative assets and content produced for you transfer on full payment. Access to accounts, content and deliverables is handed over within 14 business days of the termination date, subject to full payment of all outstanding invoices.

  4. Ours: methods and set-ups

    Campaign structures, ad copy, audience targeting set-ups and the strategic methods and frameworks we use remain our intellectual property.

  5. How you are billed, and how you leave

    Management fees are invoiced monthly in advance. The term, the notice period and any early termination fee are written in your agreement before you sign.

  6. A KPI only counts if it is written in

    The KPIs we answer for are agreed with you and written into your statement of work. Find them before you sign. If one you expected is missing, ask us why.

How An SEO Engagement Launches

About 25 working days from kickoff to launch: 17 ours and 8 yours, when approvals arrive on time. The full ledger is on our enterprise SEO page. Ads and website launches are planned on the call.

  1. Step 1Onboarding form and onboarding callUs, 1 day
  2. Step 2You complete the onboarding formYou, 1 day
  3. Step 3Keyword researchUs, 2 days
  4. Step 4You approve the keywordsYou, 2 days
  5. Step 5Keyword benchmark reportUs, 1 day
  6. Step 6Technical SEO audit and keyword-to-page mappingUs, 4 days
  7. Step 7Content writingUs, 8 days
  8. Step 8You approve the content and it goes onto your siteYou, 5 days
  9. Step 9Your SEO campaign officially beginsUs, 1 day
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Credentials

Credentials Your Team Can Check

Official marks, shown as their owners publish them. Where a public listing exists, it is linked.

The Evidence

The Numbers Behind Us

Two figures from our own records, for every service and every client combined, most of them in Singapore. Neither is a count of enterprise clients or a forecast for yours.

RM163M+

In tracked client revenue

200+

South East Asian (SEA) businesses served

Bring Your Procurement Questions To A Call With Jim

30 minutes on Zoom with Jim Ng, who runs Best Marketing, with no obligation. Bring your marketing lead, your questions and this page.

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Questions Procurement Teams Ask Us

It writes down what a large buyer needs before signing: who does the work, what ships, whose numbers count and what the contract says. This page is written for Malaysian companies doing RM150M+ a year or with 200+ staff. A smaller business is better served by our published packages, and can still book a call.
Yes. Send them before or after the call and we fill them in. The company you contract with is Best Marketing Agency Pte Ltd, registered in Singapore.
Management fees are invoiced monthly in advance, and each invoice is an exact copy of the pricing table in your signed contract. If your finance team works to set payment terms or needs a purchase order number on every invoice, tell us before the contract is drawn up.
The term, the notice period and any early termination fee are written in your agreement before you sign, so your legal team reads them first. If you leave, access to your accounts, content and deliverables is handed over within 14 business days of the termination date, subject to full payment of all outstanding invoices.
You do. Advertising accounts we create and manage for you remain your property, and unused media spend stays in your account. Landing pages, creative and content produced for you transfer on full payment. Our campaign structures and methods remain ours.
A written report every month, and a check against each KPI on the date your statement of work sets. Search figures come from your own Search Console and analytics, ad figures from the ad platforms, and leads and revenue from your CRM or the attribution method agreed with you.
A strategist builds your plan, and their name is on your proposal. Once you sign, one named account manager runs your onboarding and launch and stays your day-to-day contact. Your client portal shows their name.
Not on an engagement this size. Our published guarantees are written for smaller businesses. For a company your size, the KPIs we answer for, and what happens if one is missed, are agreed with you and written into your statement of work.
We are a Singapore company. Best Marketing Agency Pte Ltd is registered in Singapore, where most of our track record was built. We work with Malaysian businesses from this site: the call is on Zoom and the pricing is in ringgit.